Michelle Mathena
CHICAGO GUIDE TO SETTING UP UTILITIES
Updated: Aug 16

This is a guide to setting up utilities in Chicago when moving to a new residence. It's important to have utilities setup before you move into your new place. Follow our guide to learn about Chicago utilities, how to set them up, and more.
Chicago Electric | ComEd
ComEd was founded in 1907 and is currently a subsidiary of Exelon Corporation. ComEd provides electric service to 3.8 million customers across Northern Illinois and is the only electric provider in Chicago.
How To Setup Chicago Electric Service
Electric service can be setup through the ComEd website.
How To Pay Chicago Electric Service
Pay online through a ComEd account or as a guest.
Pay through PayPal.
Setup Automatic Payment through a bank account every month.
To pay by phone call 800-588-9477.
Pay in person at any authorized payment location.
Mail to ComEd, P.O. Box 6111, Carol Stream, IL 60197-6111.
How To Contact ComEd
3420 N. California Ave.
Chicago, IL 60618
800-334-7661
Chicago Natural Gas | Peoples Gas
Peoples Gas has delivered gas to residents and businesses in Chicago for more than 170 years. They serve more than 878,000 customers in the city of Chicago.
How To Setup Chicago Natural Gas Service
Gas service can be setup online through the Peoples Gas website.
How To Pay Chicago Natural Gas Service
Pay online through My Account or Quick Payment.
Pay through Peoples Gas app.
Setup Automatic Payment through a bank account every month.
To pay by phone call 866-295-0086 and follow the instructions via the automated phone system.
Pay in person at any authorized payment location.
Mail to Peoples Gas, P.O. Box 6050, Carol Stream, IL 60197-6050.
How To Contact Peoples Gas
Peoples Gas Attn: Customer service 200 E. Randolph St. Chicago, IL 60601-6302
Phone: 866-556-6001
Chicago Water | Chicago Department of Water Management
The Chicago Department of Water Management is one of the world's largest water systems. They purify and pump around 1 billion gallons of water every day to Chicago as well as numerous Chicago Suburbs.
How To Setup Chicago Water Service
Water service in Chicago is in the property owner’s name, therefore with few exceptions renters do not pay a water bill. After buying property in Chicago the water account is transferred through the Full Payment Certificate process.
How To Pay Chicago Water Bill
Chicago has a unified utility bill which includes water, sewer and garbage. The easiest way to pay is through the City of Chicago’s web portal for utility billing. The web portal allows you to enroll in AutoPay, make a quick payment and various other account functions.
To pay by phone call 312-744-4426 and follow the instructions via the automated phone system.
Pay in person at City Hall, 121 N. LaSalle St., Room 107A, Chicago, IL 60602, open Mon-Fri 9:00 am to 5:00 pm.
Pay in person at Central Hearing Facility, 400 W. Superior, 1st Floor, Chicago, IL 60654, open Mon-Fri 8:30am - 4:30pm.
Pay in person at any Neighborhood Payment Center, open Mon-Fri 9:00 am to 5:00 pm.
Pay in person at any EZ Pay Kiosk.
Mail to City of Chicago Utility Billing, P.O. Box 6330, Chicago, IL 60680-6330.
How To Contact Chicago Department of Water Management
Chicago Department of Water Management
1000 East Ohio Street Chicago, IL 60611
Phone: 312-744-4420
Chicago Garbage Collection and Recycling | Chicago Department of Streets and Sanitation
The Chicago Department of Streets and Sanitation collects residential garbage from 600,00 households annually from single-family homes and apartments up to 4 units.
Garbage collection is included and paid for on the unified Chicago utility bill for water, sewer and garbage. There is no separate charge for recycling.
How To Contact Chicago Department of Streets and Sanitation
Chicago Department of Streets and Sanitation
121 N. LaSalle St. #1107
Chicago, IL 60602
312-744-4611
Chicago Internet Service Providers | Various
Chicago has numerous internet service providers to choose from. Contact information for some of the top Chicago internet service providers is listed below.
Xfinity by Comcast
3128 N. Ashland Ave.
Chicago, IL 60657
800-266-2278
4000 N Lincoln Ave.
Chicago, IL 60618
773-388-0101
One of the most important things to do before moving in Chicago is to make sure your utilities are setup ahead of time. If you need help with your upcoming move contact our professional movers in Chicago. Call Under One Roof today at 773-472-5784 or complete our quote request.
Blog authored by Michelle Mathena, President of Under One Roof, a local moving company in Chicago. Michelle has over 20 years of experience in the moving industry. Under One Roof has had thousands of satisfied customers since 1982.